Vice President of Merchandising Operations

BirdieBox is a leading one-stop B2B service that provides an unforgettable experience between
the corporate gift giver and the gift recipient. Our white label solution helps corporate clients
deliver the desired wow-factor, and makes each employee, partner, or potential client feel
special and appreciated.
Our innovative approach to gifting combines emotional intelligence with the creation of curated
gifts leveraging our four luxury proprietary brands, elevated packaging, personalization
capabilities, eStore/virtual gifting and full logistical expertise. This unique blend of capabilities
sets us apart in the industry, and we are committed to delivering high-quality products and
exceptional service to our clients.
Our company culture is built on having fun at work, while making sure we deliver our best selves
to our customers and fellow team members each and every day. We are seeking a Vice
President of Merchandising Operations to join our team. This position would be responsible for
the day-to-day management and growth of our merchandise team, and product mix.

Responsibilities: 

● Manage a four person (and growing) merchandise team
● Maximize the scheduling, assignments, and daily workflow of team members in the
department.
● Oversee and manage SKU and PO data accuracy from merchandise team
● Provides constructive, timely and consistent performance evaluations to enhance their
career and professional development.
● Oversees and maintains inventory while managing forecasting and cash flow usage.
● Manages and evolves the Open To Buy (OTB) plan - reacts and makes changes when
necessary.
● Ensure continuous supply of required goods and communicate any supply problems
which may pose a risk or impact on business operations.
● Foster and evolve vendor relationships
● Implement a rebate program based on quarterly vendor purchases
● Build and manage vendor and supplier relations
● Work with the Finance Team to develop creative and innovative procurement strategies
and processes.

● Researches, analyzes, and forecasts current and future buying trends, markets, styles,
and products
● Negotiate contracts with vendors and suppliers for improved prices and terms of
business. Constantly reviewing opportunities to drive business savings.
● Undertake research on and evaluate existing and new suppliers.
● Contact suppliers to resolve price, quality, delivery or invoice issues
● Attends trade shows, product exhibitions, and conferences to maintain understanding of
new products and trends.
● Develop ideas and strategies to improve operational efficiency, add value, aid business
performance and work towards a strategy of continuous improvement.

Required Skills/Abilities:
● Self aware, vulnerable, servant leadership mindset
● Excellent interpersonal and negotiation skills.
● Excellent organizational skills and attention to detail
● Always accountable for their actions while applying the learnings from failures and
setbacks
● Strong analytical and problem-solving skills.
● Ability to function well in a high-paced and, at times, stressful environment.
● Self Motivated
● Embraces personal challenge
● Confident, rounded thinking
● Engages interest and participation of others and has a collaborative approach to working
with others.
● Leads and inspires others

Education and Experience:
● A minimum of 10 years of buying experience is required.
● Minimum of 3 years of experience in a management role
● Track record of success and staff retention
● Ability to add value, reduce costs and make business improvements.
● Vendor management and supplier experience.
● Import and global sourcing experience is a huge plus

Compensation:
Competitive Base Salary + Bonus
Full Medical and Dental Benefits
401k